Refund & Return Policy
Thank you for shopping with Digipronx.
We strive to deliver high-quality digital products such as eBooks, online courses, templates, and marketing tools. Since all our items are digital downloads, our refund and return policy differs from that of physical products.
1. General Terms
All products available on Digipronx are instantly delivered in digital form. Once a product is downloaded or accessed, it cannot be returned or refunded, except in specific valid situations.
2. Eligible Refund Scenarios
You may request a refund if:
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Payment was deducted but the transaction failed.
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You received the wrong file or product.
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The download link was broken or inaccessible.
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Technical issues prevent access despite valid purchase.
Refunds will not be issued for:
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Change of mind after purchase.
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Downloaded or accessed products.
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Discounted or promotional offers.
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Unauthorized purchases made from your account.
3. How to Request a Refund
To request a refund, email us at 📧 info@digipronx.com with the subject:
“Refund Request – [Order ID]”
Please include your full name, order number, payment screenshot, and issue details.
Valid refund requests are processed within 5 to 7 business days after verification.
4. Refund Method
Refunds will be credited back to the same payment method used during purchase.
We do not issue cash refunds or third-party transfers.
5. Technical Support
If you face any problem with your purchase, our support team will assist you to resolve it before initiating a refund. Most issues are fixed quickly through guidance or file replacement.
6. Policy Modification
Digipronx reserves the right to modify or update this Refund & Return Policy at any time. Any updates will be reflected on our website.
7. Contact Us
For any refund-related queries, please reach us at:
📧 info@digipronx.com
📍 Digipronx, Jabalpur, Madhya Pradesh, India
We appreciate your understanding and trust in Digipronx as your digital growth partner.